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Customers must repay overdrawn cash - BoI

Customers must repay overdrawn cash - BoI

Overdrawn cash as a result of a technical glitch must be repaid, Bank of Ireland has said

Bank of Ireland has said that customers who withdrew in excess of their balances during the "unforeseen technical issue" that restricted access to accounts, must pay back the overdrawn cash.

Customers struggled to conduct banking transactions yesterday online, by phone and at the bank’s ATMs, as the services had been intermittently affected by technical issues which the bank said it was working on fixing.

BoI said that customers queued up to withdraw cash in excess of their balances following reports that people were being given more money than existed in their accounts, according to Breakingnews.ie.