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BT vows to fight big four music labels’ ‘three strikes’ case
04.07.2009 Ireland’s second largest telecoms operator has vowed to ‘strongly defend’ against efforts by the big four music labels – EMI, Sony, Universal and Warner – to get it to implement the ‘three strikes’ action... more...
Skill shortages continue in IT and science
03.07.2009 Despite the rise in unemployment in Ireland, there are still significant skills shortages in the areas of IT, science, sales/marketing, health, accountancy, engineering and management, the Expert Group on... more...
Careers
Maurice Whelan, Sage Ireland
Appointment Date: 24.09.2008
Company: Sage Ireland
Maurice Whelan has been appointed head of customer services at Sage Ireland with responsibility for the operational and strategic function of the Customer Services Division. Prior to joining Sage, Whelan was general manager, customer service and individual business with VHI Healthcare. He holds qualifications in marketing, hospital and health service administration, and has completed the AMP in Insead Paris. Whelan is a fellow of the Contact Centre Management Association of Ireland (CCMA) and is currently vice-chair of CCMA. He is also vice-president of ECCCO (The European Confederation of Contact Centre Organisations).
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