Categorised as: Call Centre, Customer Service, Helpdesks & News
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Software firm Asidua to create 16 new jobs in Dublin News
15.05.2013 Software and telecoms provider Asidua has revealed plans to create 16 new jobs, more than doubling the company’s headcount. -
AIB to add chat and more self-service features to internet banking site News
15.05.2013 AIB has selected a US technology company called Moxie Software to deliver a suite of chat and web self-service channels across its online banking sites. -
Chill Insurance awards AirSpeed Telecom €500k call centre contract News
22.04.2013 Online insurance broker Chill has awarded AirSpeed Telecom a €500,000 three-year contract to establish a next-generation contact centre. -
Eight start-ups to emerge successfully from SELR8R global sales programme News
22.03.2013 Eight promising young technology companies are due to complete the intensive 50-day SELR8R sales accelerator programme in Cork next week equipped with the skills to sell to the... -
Eishtec reveals plans to hire a further 100 people News
11.03.2013 Waterford call centre company Eishtec, which in December announced 250 new jobs, is planning to recruit an additional 100 people. -
FMI generates 24 full-time jobs with creation of FMI Respond at Dundrum head office News
04.02.2013 Field sales management company FMI Ltd is branching out into specialist telesales, creating 24 full-time permanent jobs for Dublin in the process. -
Taoiseach officially opens Sky’s first Irish customer service centre, 800 jobs on way News
18.01.2013 Some 800 Dublin jobs are to be created with the opening of Sky’s 10th customer service centre – and its first in Ireland – to meet increased service demands from Irish... -
Eishtec expansion drives 250 new 4G smartphone support jobs for Wexford News
17.12.2012 Customer contact solutions firm Eishtec is to create 250 new jobs at a new custom-built facility in Wexford after the company won a contract with UK mobile operator Everything... -
Who dares sells – SELR8R programme aims to boost start-ups’ bottom lines News
03.12.2012 Investment firm SOSventures has partnered with Cork-based Intercall to create the SELR8R accelerator programme that will take 10 start-up companies (up to 25 people) and help... -
NI government awards stg£20m e-government contract to BT News
20.11.2012 BT has been awarded a stg£20m contract from the Northern Ireland government to improve the public’s access to government services through online, mobile and social media. -
Voxpro recruiting for 100 new jobs in Cork News
26.10.2012 An Taoiseach Enda Kenny, TD, today announced 100 new jobs for Cork-based technical consumer contact management provider Voxpro. -
New MD at Microsoft’s Irish operations, Paul Rellis, moving to Europe job News
12.10.2012 Microsoft has confirmed that Cathriona Hallahan is to be the new managing director of Microsoft’s Irish division and will take up her new role on 1 February next year. Previous... -
‘Suck it and see’ approach to IT outsourcing wins Hibernia Evros a €100,000 deal News
12.10.2012 A new approach to selling IT outsourcing services whereby prospective clients can outsource all or part of their IT for 4-6 weeks has resulted in a €100,000 deal for Hibernia... -
Irish School of Motoring moves into the cloud – drives 25pc increase in online bookings News
02.10.2012 All of the Irish School of Motoring’s offices across Ireland have been connected to a new cloud computing system based on an integrated Microsoft Exchange and Office 365 platform. -
Radio Systems Corporation to create 56 jobs at new European HQ in Dundalk News
25.09.2012 A major pet product maker, Radio Systems Corporation, is to create 56 jobs in Dundalk over the next three years. Of the 56 jobs being created, 25 will be filled by the end of... -
EA to create 300 new jobs in Galway – new centre to be focal point of global gamer business News
18.09.2012 Electronic Arts is to create 300 new jobs at its European Customer Experience Centre of Excellence, which will be the focal point of the company’s strategy to serve gamers on a... -
Weekend news roundup: party invite goes viral; Murdoch and Zuckerberg in talks? News
09.07.2012 Some of the weekend newspapers' tech coverage reveals the annual Sun Valley summer camp for media moguls will see interesting opportunities arise for existing and new moguls,... -
Mobile Travel Technologies raises US$5m from DFJ Esprit News
07.06.2012 Dublin travel technology specialist Mobile Travel Technologies (MTT) has raised US$5m from DFJ Esprit. The company works with industry leaders including easyJet, Qantas Group’s... -
First signs of Ireland’s digital divide emerge as Apple and Amazon jobs arrive News
06.06.2012 The first indication of a looming urban-rural digital divide in Ireland has arrived in the form of job opportunities from Apple and Amazon that unfortunately disqualify people... -
I.T. Alliance cloud spin-out gets €1m investment News
05.06.2012 I.T. Alliance has invested €1m in a new cloud subsidiary called Auxilion. The company will have a virtual workforce and already employs 10 people.