Categorised as: CRM & News
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Customer service in the social media age - the next battleground (infographic) News
06.07.2012 Any business that serves customers knows just how much power customers yield over a business’ success, and the advent of social media has only heightened the importance of... -
12 Irish software firms head to Microsoft Worldwide Partner Conference 2012 News
04.07.2012 Twelve Irish software companies who are independent software vendors (ISVs) and part of Microsoft’s partner ecosystem are attending the Microsoft Worldwide Partner Conference in...Categories: Software, IT Management, Digital Business, Development, Data Management, CRM, CIO, Software & Web Development -
Dell acquires Quest Software for an estimated US$2.4bn News
02.07.2012 IT giant Dell has signed an agreement to acquire Quest Software for US$2.4bn. The acquisition – which expands Dell’s software capabilities in systems management, security, data... -
Call for entries for the 2012 Spark of Genius competition News
28.06.2012 Now entering its third year, the Electric Ireland Spark of Genius competition will open for entries on 2 July. Last year’s Spark of Genius attracted 150 entries from early stage...Categories: Social Media, Multimedia, Mobility, Mobile, Investments, Internet, Funding, Digital Business, CRMTags: Dublin Web Summit, Start-ups -
Motorola XOOM 2 joins Alitalia to enhance travel experience News
19.06.2012 The Motorola XOOM 2 tablet computer is taking off with Alitalia, as Motorola Mobility is providing the Italian airline’s crew with the device to help them personalise service... -
Gov’t to appoint business development managers at 37 community enterprise centres News
14.06.2012 The Irish Government is to appoint business development managers in 37 centres across the country’s community enterprise centre network in a €1.6m funding move to help drive...Categories: Networking, Investments, Intellectual Property, Funding, Enterprise, Economy, CRM, Careers and Employment, Business Intelligence -
IDA reveals a further 100 tech jobs for Ireland – six new projects News
30.05.2012 Four new companies and expansions by two existing ones culminating in 100 new jobs add impetus to what is already a heady week for tech jobs announcements in Ireland. -
Version 1 creates 26 new jobs at NI Oracle centre News
24.05.2012 Dublin-headquartered IT consultancy Version 1 is to create 26 new jobs at a new Oracle Competency Centre in Belfast.Categories: Software & Web Development, Software, Servers, Outsourcing, Investments, Internet, Infrastructure Management, Economy, Digital Business, Database, CRM, CIO -
Is it time for CRM to get social? (interview) News
22.05.2012 With the launch of Facebook integration with LiveOps Social, a CRM tool that aids customer service on social media and other channels, we ask LiveOps senior vice-president and...Categories: Software & Web Development, Software, Online Business, Marketing, Management, Enterprise, CRM, Business SoftwareTags: Business , Marketing, Social Media, CRM, Software, Cloud Computing, Cloud, Twitter, Facebook, Netflix, -
CRM becomes more of a concern for CIOs - Gartner News
25.04.2012 Customer relationship management (CRM) has jumped 10 places since last year to become CIOs’ No 8 technology priority for 2012, and CEOs have cited CRM as their most important... -
Facebook acquires Tagtile News
16.04.2012 Social networking giant Facebook has acquired customer-loyalty service Tagtile for an undisclosed sum. -
And the winners of 2012 ITLG Innovation Awards are … News
14.03.2012 Five young Irish technology companies were awarded for the depth of their innovation and the potential of their businesses at the fifth annual ITLG/Irish Times Innovation Awards... -
30 new med tech jobs at Waterford firm Rigney Dolphin News
17.02.2012 Waterford company Rigney Dolphin is finalising a collaboration agreement with US Cleveland Clinic to provide patient management, patient outreach and telehealth across the US... -
Silicon Valley execs to converge in southeast for Techovate 2012 News
08.02.2012 Senior executives from some of the world’s leading tech firms will be pooling their resources with some of Ireland’s most successful entrepreneurs at Techovate 2012, a two-day...Tags: Ireland, Microsoft, Facebook, Innovation, IT, IBM, Technology, LinkedIn, PwC, Google, Silicon Valley, Internet, SMEs, Entrepreneurship, -
Microsoft to begin technical preview of Office 15 News
31.01.2012 Software giant Microsoft says it will shortly begin the technical preview programme for its forthcoming Office 15, which Microsoft Office head of development PJ Hough describes... -
New EU data rules: fines of up to 2pc of turnover for privacy breaches News
25.01.2012 Tough new EU data protection rules revealed today confirm penalties of up to 2pc of the global annual turnover of a company can be applied for data breaches. The EU estimates...Categories: Web, Software & Web Development, Software, Social Media, Servers, Security, Search, Internet, Data Management, CRM -
Microsoft Q4 revenues reach US$20bn – Servers up, Windows down News
20.01.2012 Microsoft delivered what it describes as a solid fourth quarter with revenues up 5pc to US$20bn. Servers & Tools showed strong 11pc growth but its Windows and Windows Live...Tags: Microsoft, Unified Comms, Lync, Server, Office 10, SharePoint, Xbox 360, Kinect, Windows Phone, Ultrabooks -
Software firm Spanish Point to design music rights system for Canada News
13.01.2012 Dublin software company Spanish Point has been contracted to design and develop a musical rights and royalties distribution system for the Canadian Musical Reproduction Agency... -
VendorShop gets €400k investment and plans to create jobs News
13.01.2012 Irish start-up VendorShop, which is pioneering ‘F-commerce’ on Facebook, has secured investment funding of €400,000. The company is aiming to grow its team to 10 people over the...Categories: Social Media, Mobile, Jobs, Internet, Intellectual Property, Funding, Financial, eCommerce, Digital Marketing, Digital Business, Computers, Apps, Consumer Tech, CRM, Investments -
LogMeIn acquires Bold Software News
10.01.2012 Cloud-based remote access, support and collaboration solutions provider LogMeIn, Inc.'s portfolio of web-based services aimed at customer care organisations looks set to expand,...