Categorised as: CRM & Reports
30.06.2011 Shared service centres have many advantages (eg, efficiency, quality, transparency) over decentralised finance and accounting organisations. If companies aim to exploit and...
17.01.2012 Business social media is on the rise, but many questions still remain around how to use it to engage customers in conversation and what the business benefits really are.
28.06.2011 It's a given that a business needs to focus on its customers. But how does this work in practice for industrial sectors, where customers aren't consumers, but businesses?