Categorised as: CRM & Reports
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Shared service centres - "the 2nd generation" Reports
30.06.2011 Shared service centres have many advantages (eg, efficiency, quality, transparency) over decentralised finance and accounting organisations. If companies aim to exploit and...Tags: PwC, Report, Strategy, Business , Compliance, Governance, Business Processes , Performance, HRM, Human Resources, -
Uncovering B2B Social Media: Value, Innovation and Engagement Reports
17.01.2012 Business social media is on the rise, but many questions still remain around how to use it to engage customers in conversation and what the business benefits really are. -
Customer Collaboration Designs Excellence Reports
28.06.2011 It's a given that a business needs to focus on its customers. But how does this work in practice for industrial sectors, where customers aren't consumers, but businesses?