Just weeks after a data centre outage left thousands of Three Ireland customers without phone coverage, it has emerged this evening that customers in Dublin and Cork have complained of services being disrupted.
Dublin: 27.04.2015 11.13PM
HD Voice technology has been deployed by 45 mobile network operators around the world, according to the Global Mobile Suppliers Association (GSA).
Using Adaptive Multi Rate Wideband technology (W-AMR), Mobile HD enables high quality voice calls on mobile networks and is market reality on numerous GSM, UMTS and LTE networks.
HD Voice is has been commercially launched on 60pc of European mobile networks or in 35 countries, including Ireland and the UK.
Across the world, some 80 HD Voice compatible phones have been launched.
“The number of operators offering commercial HD Voice service has increased by 40pc in under a year,” Alan Hadden, president of GSA, explained.
“Initially, HD voice service was offered on HSPA networks, followed by GSM. HD voice is now market reality on LTE systems with the first wave of commercial VoLTE service launches announced in South Korea.
“There is a strong business case for Mobile HD Voice. Customers make more, or longer, calls with HD Voice, and highly value the service. HD Voice helps operators to clearly differentiate their offerings and enable high quality services to voice dependent business, like call centre services, information services, emergency services, etc.
“HD Voice is also ideal for conference calls and can contribute to a reduction in business travel and raise productivity while reducing the environmental impact. Calls which are easier to hear and understand reduce the fatigue typically associated with long conference calls,” Hadden explained.
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