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Take Control of YOUR Service Desk

Tags: IT, IT Service Management, IT Management
  • Date: Tuesday, 27 March 2012, from 9am-2pm
  • Venue: Radisson BLU Royal Hotel, Golden Lane
  • Website bit.ly/SerenaDublin

The half-day briefing will provide a concise update from recognised industry experts on what’s new in IT service management (ITSM) and how it applies to your organisation. Hear about current trends and the future outlook for ITSM, as well as getting the latest updates on best practices, frameworks and standards.

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