Business contact centre to create 500 jobs

9 Jun 2010

Business outsourcing firm Firstsource Solutions is to create 500 jobs as a result of opening a new contact centre.

The company, which employs 1,800 people in Northern Ireland, said it planned to expand into a renovated building in Middlesbrough.

“This investment builds on our long-term plans for the UK as we need to service potential clients who require contact centre expertise in the UK,” a company spokesman said.

Middlesbrough Mayor Ray Mallon deemed it great news that Firstsource Solutions recognised Middlesbrough as the ideal location for the latest phase in their expansion.

“The creation of 300 jobs in the first instance, and a further 200 jobs in the future will have a significant impact on the town,” he said.

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