Customers Take Control
WHITE PAPER
17.05.2012 How the multi-channel shopper is changing the global retail landscape.
Reports Centre
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Digital Transformation: Engage Customers Through Social Media
REPORT
17.05.2011 When Facebook announced last summer it had registered half a billion users around the globe, it resulted in a flurry of publicity and commentary.
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Pick 'n' Mix: Meeting the Demands of the New Multi-Channel Shopper
REPORT
17.05.2011 Remember Pick ‘n’ Mix? For many of us, the phrase evokes fond memories of childhood shopping expeditions, but even if the sweet counters have changed out of all recognition, the idea of ‘having it your way’ has never been more current than it is now.
