Tagged: Customer Service

Meteor service restored, company says as it apologies to customers News

07.03.2013 Meteor has apologised for a data service ‘disruption’ that left customers across Ireland unable to connect to its...

18.01.2013 Some 800 Dublin jobs are to be created with the opening of Sky’s 10th customer service centre – and its first in...

02.11.2012 The tech failure that struck Ulster Bank and affected hundreds of thousands of customers this past summer has cost...

25.10.2012 Social media is changing the way consumers are seeking customer service, a new survey reveals, with 47pc of US social...

23.08.2012 It’s less than a year since Apple’s Siri made her debut on the iPhone 4S and since then she has split opinions of...

13.07.2012 Most Ulster Bank customers should now see their account balances reflect accurate numbers and the bank still expects...

06.07.2012 Any business that serves customers knows just how much power customers yield over a business’ success, and the advent...

05.07.2012 Cyber-criminals are leveraging the technical problems Ulster Bank has been dealing with these past two weeks by...

04.07.2012 Most of Ulster Bank’s customers can expect to see service levels back to normal the week beginning 16 July, the bank...

04.07.2012 A timeline of events surrounding the technical issues and their aftermath at Ulster Bank these past two weeks in...

03.07.2012 Ulster Bank customers are thinking about closing their accounts and Philip Hampton, the chairman of Ulster Bank’s...

29.06.2012 Ulster Bank is opening some of its branches this weekend and extending their hours of operation to help customers as...