Telecoms software giant Amdocs buys Irish tech firm Brite:Bill

14 Sep 2016

Brite:Bill head of marketing Orla Power at Mobile World Congress two years ago. Photo credit: John Kennedy

Irish billing software company Brite:Bill has been acquired by Amdocs, the multi-billion-dollar Nasdaq-listed Israeli spin-off of Golden Pages.

Established in 2010 by entrepreneur Alan Coleman, Brite:Bill’s technology changes the traditional billing dynamic between customers and providers. The platform provides businesses with intelligent insights and dashboards so there are less costly bill-related calls and, also, customer churn.

Named a ‘Cool Vendor’ by IT research and advisory firm Gartner, Dublin-headquartered Brite:Bill also has offices in London, Madrid, Toronto, Shanghai and San Francisco, and announced 100 new jobs in Dublin last year.

Future Human

Amdocs provides software to more than 300 communications companies in 90 countries worldwide and last year reported revenues of around $3.6bn. It was founded in 1982 as an offshoot to phone directory company Golden Pages.

Time to market

The acquisition of Brite:Bill was revealed alongside the acquisitions of software-as-a-service player Vindicia and customer engagement service Pontis.

“Communication and media service providers, including those with over-the-top offerings, are transforming to capture the world of on-demand services and digital immediacy. When combined with business-driven analytics behind the scenes, this ensures a simplified, intuitive and engaging customer experience,” said Eli Gelman, Amdocs president and CEO.

“These acquisitions, alongside Amdocs’ existing platforms – which include multi-channel, digital care and commerce, customer management and big data analytics solutions – position Amdocs as the market leader to help communication and media providers on their journey. I am excited by these companies joining Amdocs, as their cloud-based technologies will augment Amdocs’ rich offering and shorten our time to market,” Gelman added.

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years