HP Ireland wins contract to run integrated ticketing scheme

23 Apr 2010

HP Ireland will be operating the new Integrated Ticketing Scheme (ITS) for Dublin now that is has secured a contract with the Railway Procurement Agency (RPA).

Under the contract, HP Ireland will operate and administer the new ‘smartcard’ scheme for the city, and will provide and manage a smartcard point-of-sale (POS) network where customers may buy smartcards and top them up as they go.

The Integrated Ticketing Scheme is aiming to provide a pay-as-you-go system on re-usable smartcards for commuters, which will enable them to transfer easily and quickly between Dublin Bus, Luas, Irish Rail, Bus Éireann and privately operated services.

The Integrated Ticketing Scheme is undergoing rigorous testing this year prior to a phased rollout, in line with international best practice.

HP Ireland will also provide a telephone customer support helpdesk, Back Office Business Processing and an interactive ITS website for customers.

Payzone will provide the point-of-sale service as a sub-contractor to HP and will be available at more than 400 retail outlets across Dublin when the project goes live.

HP Ireland managing director Martin Murphy said the company is excited to be involved the scheme.

“The introduction of the ITS scheme will represent a major step forward for the city’s public transport network and HP Ireland is committed to providing the technology which will enable commuters and members of the public alike, to easily transfer between various modes of transport throughout the capital with the swipe of a new smartcard,” Murphy said.

ITS project director Tim Gaston expressed satisfaction with this major development.

“We are delighted to be able to announce the award of this contract to HP. They have a proven track record, and I’m looking forward to working together with them to deliver ITS for public transport users in Dublin.”

Photo: Martin Murphy, HP Ireland managing director