Cloud-based software company GuestLogix Inc is to launch a Global Customer Support Centre in Dublin this autumn and create a number of jobs within the following two years.
Jobs at the company, which provides on-board retail and payment technology solutions to airlines, rail operators and the passenger travel industry, are to be in software development, technical architecture, and client management.
Once up and running in Dublin, GuestLogix Inc is to continue to support more than 80 clients out of its regional head offices in London, Dallas and Hong Kong. The company will also extend its Product Innovation Lab from its Moncton, New Brunswick, Canada, location to Dublin, to support both current and developing relationships in the area.
The new centre in Dublin will augment the Moncton-based development centre for GuestLogix’s next-generation solutions, as well as provide technical customer support experts able to travel on-site to customers in Ireland, the rest of Europe and around the world when necessary.
GuestLogix president and CEO Brett Proud said it made perfect sense for the company to bolster its presence in Ireland, as it services both major carriers in the country and GuestLogix sees strategic partner opportunities within the region.
“We are also very much aware of the extensive talent pool that resides within Dublin and elsewhere in Ireland, which will help support our growth initiatives,” Proud said.
Barry O’Leary, CEO, IDA Ireland, said the investment promotion agency has been in active discussions with GuestLogix about coming to Dublin.
“IDA Ireland has established a dedicated division to attract early stage fast-growth companies to Ireland and GuestLogix would be a welcome addition to the existing tech cluster in the city,” O’Leary said.
Ireland map image via Shutterstock