BT is expanding its operations in Northern Ireland, creating up to 120 new jobs for a new contact centre in Belfast.
The new contact centre will be located in Belfast’s Riverside Tower and will offer support to different parts of BT group. It will require multi-skills advisers and managers.
The facility is supported by Invest NI, which is providing funding of more than stg£500,000 for the expansion. The Department for Employment and Learning has offered stg£108,000 in training support.
According to Northern Ireland’s Enterprise Minister Arlene Foster, the jobs being created by the project will contribute stg£2.9m a year in salaries to the economy.
“BT considered other locations for this project and it is due to the positive experience that the company has had here in terms of the calibre of staff, and the support offered by Invest NI and DEL, that it decided to further invest here,” said Foster.
BT already has two customer care centres and a global development centre in Northern Ireland, employing 2,500 people.
