Silicon Valley-based provider of revenue performance management (RPM) solutions Marketo said today it was taking on support engineers and adding infrastructure to its newly established European headquarters in Dublin.
Marketo has appointed Damien Barry to lead the support team in Dublin. Most recently at Salesforce.com, Barry brings more than 15 years of experience in support roles, working with some of the largest businesses in the world.
In May, Marketo announced it was establishing its European hub in Ireland and creating 125 jobs.
The company is implementing a state-of-the-art call routing system to globalise the management of incoming support calls. By adding a local support team in Dublin, Marketo will be able to provide true “follow the sun” support.
“We’ve generated strong momentum in the short time since creating our new European headquarters in Dublin,” said Fergus Gloster, managing director, EMEA.
“We’ve signed several new customers, attracted top-tier talent, and generated tremendous awareness for Marketo’s RPM solutions in Europe. Now is the time to invest in the people and infrastructure so we can continue to deliver the same world-class support that Marketo is known for throughout the industry.”
Photo: Fergus Gloster, managing director, EMEA, Marketo