17,000 lines – the full extent of storm damage to Eircom’s network

21 Jan 2009

Eircom has confirmed that more than 17,000 line faults have been recorded, as every county except Dublin has been affected by the recent stormy weather.

Since Eircom’s Storm Recovery Plan was activated more than 6,000 faults have been cleared.

Despite these efforts by 1,400 staff working on the ground, an additional 4,000 faults have been reported in the past 24 hours. The current number of total faults stands at more than 11,000.

“The storm damage nationwide is severe and continues to impact every county in Ireland, with Dublin being the only exception,” a spokesman for Eircom explained.

“While there are no communities completely isolated, North Mayo is the worst affected, with more than 600 faults. The Western seaboard Louth, South Kilkenny and Waterford remain badly affected.

“Our call centres continue to handle an exceptionally high level of calls,” the spokesman said.

“Eircom would like to assure all of our customers that we have put our full resources into restoring service as soon as possible, and many of our staff continue to work in very harsh weather to repair faults.

“Given the high level of faults, and the extent of the damage, at this point we expect it could take until late next week to restore service to many customers,” the company stated.

By John Kennedy

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years