Communications giant Alcatel-Lucent has signed a managed services contract worth US$1bn with India-based Reliance Communications to deliver seamless voice and data services across a fixed and wireless network. Reliance (RCOM) is the world’s 15th largest mobile operator with more than 150m customers.
The deal will see Alcatel-Lucent build a common operations support centre for RCOM’s 4,000 workers. It is understood to be India’s first end-to-end managed services contract and one of the largest globally.
Alcatel-Lucent will introduce advance real-time optimisation tools to improve performance across RCOM’s wireline, long-distance, fibre and utilities functions.
“This will enable Reliance Communications to take the lead in offering next-generation telecom solutions that will meet and exceed the expectations of our customers, and help them to transit from voice-led usage to a seamless data experience across multiple devices and platforms,” explained Gurdeep Singh, CEO of Reliance Communications’ Wireline Business.
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