Dangerous storm wreaks havoc across Eircom’s network

19 Jan 2009

A “nationwide trail of destruction” caused by storm conditions at the weekend has resulted in over 7,300 line faults across Eircom’s network, with more to follow, the operator said today.

The worst affected areas include parts of Mayo and the western seaboard, Louth, South Kilkenny and Waterford.

“The gale force winds, heavy rainfall and lightning storms have resulted in a nationwide trail of destruction,” the company stated.

It said there are a large number of locations with significant infrastructural damage to overhead wires, caused by falling trees as well as a large number of fallen and damaged telephone poles.

Throughout the weekend, Eircom crews worked on these priority situations where there is a road blockage or an immediate danger to the public.

“There are currently up to 7,300 telephone faults on our network. We expect this number to rise in the coming days, as we continue to assess the impact of the storm on our network and the current weather warnings remain in place and the expected bad weather continues to take its toll.

“Eircom has put in place its storm-response plan with significant extra resourcing deployed to restore service as quickly as possible to all of our customers,” the company said.

The incumbent operator said its call centres will be handling high levels of calls and that delays can be expected. The company said that faults can also be reported to the “Log a Fault” section of its website: www.eircom.ie.

By John Kennedy


John Kennedy is a journalist who served as editor of Silicon Republic for 17 years