Denis O’Brien’s 31 Caribbean, Central American and south-east Asian mobile networks are defending themselves against SMS fraud.
Digicel has renewed a partnership with Irish mobile software company Anam to secure its international traffic channels against SMS fraud and spam.
Anam’s technology helps Digicel to filter, monitor and report on international application-to-person (A2P) SMS traffic on the operator’s 31 networks across the Caribbean, Central America and south-east Asia.
“We are always looking for new and innovative ways to improve our network and deliver the best experience for our customers,” explained Vanessa Slowey, CEO of Digicel in the Caribbean and Central America.
“Our partnership with Anam gives us a state-of-the-art solution to protect our customers, guards against revenue fraud and opens up new revenue streams.”
Stemming tide of revenue leakage
Anam’s A2P Assure platform enables operators to detect and monetise revenue leakage associated with mobile messaging.
The company’s patented core SMS firewall functionality also provides protection against unwanted SMS traffic or spam.
Originally, Digicel signed a three-year deal with Anam in 2015. The new deal signed in Jamaica extends the current arrangement (which was due to run out in March 2018) by a further five years to April 2023.
“The five-year extension represents an unequivocal seal of approval for both Anam’s product, our working relationship and the in-life monetisation benefits of our solution,” said Anam CCO Brian D’Arcy.
Updated, 9.34am, 25 October 2017: This article was amended to clarify the role of Brian D’Arcy.