Eircom working to restore service after stormy weather


15 Dec 2011

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Internet and phone service provider Eircom will have crews working throughout the weekend to restore service to areas knocked out by recent stormy weather.

Eircom said yesterday it continues to have a high number of faults on its network, with more than 5,000 faults having been reported.

Fault levels are high across Ireland, the company said, and added that the worst-affected areas are the northwest (Donegal, Sligo, Mayo, Galway), the southwest (Cork, Kerry and Limerick) the northeast (Louth, Cavan, Monaghan) and the southeast (Waterford).

"Our repair crews are working to repair faults as quickly as possible," Eircom said. "We will also have crews working throughout the weekend to restore service to as many customers as possible."

Customers can log faults on the “Log a Fault” section of Eircom’s website or through its automated customer service line, 1901. Faults can be reported to either service 24 hours a day, seven days week.

"We will provide further updates in the coming days," Eircom said.