Cable & Wireless has developed a new set of convergent voice, data and mobile and customer interaction solutions for the Irish marketplace based on a belief that internet protocol (IP) will transform the way that businesses are run over the next five years, by allowing all business processes to operate on the same platform.
The solution set, entitled Cable & Wireless Integrate, includes voice-over IP, convergent networks, web-enabled applications and multi-channel communications.
According to the newly appointed country director of Cable & Wireless Ireland, Noreen O’Hare, converged IP-based applications offer clear advantages to Irish organisations in terms of cost savings and more efficient ways of working, the ability to respond more quickly to changing technology and new business operational models and the ability to strike a balance between cutting costs and increasing business agility so that growth and competitive advantage can be achieved.
O’Hare said that Cable & Wireless has already spearheaded IP migration projects with Ryanair, Canada Life, Ingersoll-Rand and the Southern Health Board.
She said: “Communications and IT infrastructures are at the core of every business, yet legacy environments can be inhibitors to business growth.
“Cable & Wireless Integrate can help Irish businesses to lower costs and increase revenues. It is about more than simply converging networks – it enables every Irish business to move at its own pace and take an individual route to fully integrated business processes and communication.”
By John Kennedy