Irish firms are getting better at switching telecoms provider

5 Dec 2008

ComReg has reported that 48pc of SMEs and corporate businesses in Ireland have, at some time, switched fixed-line provider.

The survey on behalf of ComReg (the Commission for Communications Regulation) by Millward Brown finds that 60pc of those surveyed have switched mobile provider, and 67pc have switched internet service provider.

Over 80pc of firms said the switching experience across fixed, mobile and internet service providers was easy to accomplish.

The national regulator’s annual survey found that 86pc of Irish companies have internet access, and of these, some 76pc use a broadband connection.

Nearly 60pc of firms had their internet access speeds upgraded in the past year and said their monthly bills remained the same.

Some 40pc of businesses with broadband access said it is likely they’ll upgrade their connection in the next 12 months.

The economic downturn means that corporate businesses are more likely to curb spending on ICT than SMEs.

Overall, some 35pc of businesses foresee a decrease in ICT expenditure in the next 12 months.

Over half of the businesses surveyed do not provide their workers with mobile-working technologies.

By John Kennedy

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years