New software can turn a BlackBerry into a PBX extension

28 Oct 2008

New software on the market can transform BlackBerry handsets from smart handsets into an extension of a company’s PBX, enabling users to take calls as if in the office, forward calls and take part in conferences.

The software, developed by German tech firm Speech Design, supports BlackBerry Bold and BlackBerry Pearl 8220 smart phones

The technology comes as part of the company’s newest Mobility Client Release, which also works on Symbian and Windows Mobile handsets.

Future Human

The new client software works on the smart phone display and enables one-click access to popular PBX functions such as call forwarding, alternating, conferencing and live-call recording.

Mobile employees communicate via a single telephone number (the office PBX extension) for all incoming and outgoing office calls, no matter what phone they actually use.

The software adds an intuitive user interface to fixed mobile convergence (FMC) systems to enable seamless communications between wireless and wireline networks.

The Speech Design Software is marketed by the company’s own Teleserver Mobile Pro brand, as well as T-Systems, Siemens and Avaya.

By John Kennedy

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years