O2 to kill O2.ie free email service tomorrow

20 Mar 2012

O2 Ireland will close its O2.ie email service tomorrow (Wednesday, 21 March) at 11am. After that, users of the service will not be able to access their email.

Last month, Siliconrepublic.com reported that Telefónica O2 planned to shut down its O2.ie email service, which is used by 16,000 people.

The company justified the decision on the basis that the free web mail/pop3 service was outdated, had been hit by technical issues and that 16,000 users represented just 1pc of its total customer base in Ireland.

According to an email sent to O2.ie mail users and seen by Siliconrepublic.com, customers were told that the free O2.ie email service will shut down on Wednesday, 21 March at 11am.

Users were told:

As you know, our O2 email service has been experiencing frequent service disruptions since the end of January. We’ve tried to fix these technical issues. However, the email service is outdated and in our view, is no longer of a high enough standard for our customers.

Because of this, we have decided to stop the service.

Once the O2.ie email service is stopped, you will no longer be able to access your O2.ie email account or use it to send and receive emails.

We advise you to set up a new email address with another email service provider and if there’s any information you want to keep, to ensure that you move it across to your new account before 11am on 21st March.

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years