UPDATE: Vodafone restoring BlackBerry services following data glitch

11 Jan 2013

Vodafone in the UK says it is restoring BlackBerry services in Europe, the Middle East and Africa after a ‘router error’ affected data services on the network for over five hours today.

BlackBerry users in Europe, the Middle East and Africa are understood to be experiencing problems with the service. The latest outage occurs just over a year since users across the world experienced major outages on the service.

Users are understood to be experiencing issues with their emails and instant messaging.

It is understood that voice and text are unaffected.

Last year, BlackBerry maker Research in Motion (RIM)’s then-co-CEO Mike Lazaridis apologised to users throughout the world when users endured days of intermittent services.

The problem in October last year is understood to have been caused by a failure within RIM’s own infrastructure. A transition to a backup switch did not go according to plan, causing a large backlog of data.

A statement from RIM about the latest glitch is expected shortly.

BlackBerry image via Shutterstock

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years