Environmental waste management and recycling company Greenstar has deployed a new handheld mobile system across 100 vehicles in eight sites nationwide via a €200,000 deal with Heavey RF.
The €200,000 deal means that Greenstar’s customers have real-time information on waste services available to them. Greenstar staff also save hours of administration time per day in docket management.
Productivity, efficiency and customer service have all been improved with the new system.
“We are now better able to manage our capacity which guarantees an even better level of service to our customers,” Elizabeth Dunne, logistics project manager, Greenstar explains.
“We can schedule our drivers while they are on the move, rather than having to wait for them to travel back to the office to pick up paperwork or schedule jobs. This saves time as well as money.
“The communication from handheld to the back office also means that it is much quicker and easier for us to provide real-time information to our customers and makes it much simpler and cleaner to provide them with proof of service should they require it.
“We were spending an excessive amount of time on paper docket management. We have saved staff at least 10 hours’ administration time per week. Using handhelds eliminates lost paperwork. Productivity and efficiency have been improved by 10 to 15pc. The paper saved in the process is .75 tonnes or the equivalent of 13 trees per annum,” Dunne adds.
This is the latest in a series of radio frequency technology deals completed by Heavey RF in the enterprise mobility market.
“The Ikon handheld devices which we supplied are linked into Greenstar’s back-office system via industry-leading waste management software from AMCS, so all customers can avail of real-time information,” explains Andrew Moloney, technical director Heavey RF.
“In the past, they needed to locate paper-dated dockets whereas now it is all automated. Greenstar is using this timely information to produce results that equate to real savings,” Moloney adds.
By John Kennedy
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