The landing of a lucrative European print deal with aerospace player Honeywell could lead to a significant increase in jobs at the Xerox Global Services operation in Dublin, siliconrepublic.com has learned.
Print equipment and services company Xerox employs more than 1,400 people in Ireland and its European support operations in Ballycoolin in west Dublin are responsible for 14 global projects.
In recent months the Xerox Global Services operations in Dublin, which currently employ 50 people, scored a lucrative deal with Nokia. Based on the Nokia deal alone it has been reported that the Xerox Global Services team will double in size to 100 people.
It is understood that the Dublin plant will be managing a significant part of the Honeywell-Xerox Global Service contract for Europe.
Xerox’s Global Services division has been growing from strength to strength in recent years. Two years ago the business was believed to be worth €467m, and is understood to have grown 25pc since then to €583.7m.
Siliconrepublic.com has learned that the Xerox Dublin operation will support the Honeywell contract on two fronts: the posting of a due diligence assessment of Honeywell’s print requirements in each European country; and ongoing contract work such as the delivery of asset management data, device usage and billing information.
In September it was confirmed that the Xerox operations would look after the print project management and consulting for Nokia’s larger country locations, including document outsourcing, networking and fleet management.
Included in the Honeywell deal is the provision of a global fleet of multifunction systems that print, copy, scan and fax in colour and black and white.
As part of the deal Xerox’s Irish operations will assign executives to act as a single senior-level point of contact for a core group of its largest customers.
These ‘client managing directors’ will be responsible for working with large enterprises to help integrate document management, pricing, support and processes across multiple locations and operating divisions.
By John Kennedy
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