IT giant HP has made organisational changes at the top to drive profitable growth, service innovation and client satisfaction in its Enterprise Services business.
The company has appointed Mike Nefkens, currently senior vice-president and general manager of HP Enterprise Services (ES)-EMEA, to lead HP ES on an acting basis.
John Visentin, who previously ran HP ES, will be leaving the company to pursue other interests.
Jean-Jacques (JJ) Charhon, senior vice-president and chief financial officer of HP ES, has been appointed chief operating officer for HP ES. He will focus on increasing customer satisfaction and improving service delivery efficiency, which is to help drive profitable growth.
Nefkens will be responsible for driving growth and innovation for HP’s applications, business processing and outsourcing services. He has led successful customer IT transformations for some of HP’s largest services accounts. Prior to joining Electronic Data Systems, he spent 10 years with Holland Chemical International NV, where he held several executive positions in Mexico, Nicaragua, Venezuela and the western United States.
Nefkens will report to Meg Whitman, HP’s president and CEO.
Charhon joined HP in 2010 as vice -president of Finance for the Personal Systems Group. He brings a decade of services experience in the technology sector from both General Electric (GE) and HP. At GE, he held several global leadership roles.
In his new position, Charhon will report to Nefkens.