Zendesk is a customer experience platform. It’s designed for companies that want to create customer relationships that are more meaningful, personal and productive. We start by helping companies provide great support and then mature with self-service and proactive engagement.
‘Sometimes, all employees need is someone to chat to and hear them out’
The HR industry is going through a metamorphosis. Here, Zendesk’s Claire Walsh discusses the latest trends in HR and how that manifests in her role.
Zendesk intern: ‘I never felt like I was stuck with the grunt work’
When you’re starting an internship, there can often be a worry at the back of your mind that you’ll be on coffee duty.
‘I use presentation and communication skills on a daily basis’
While many people might assume technical skills are the most important asset when applying to a top tech company, your soft skills could be what sets you apart.
Good company culture is an essential part of anyone’s work-life balance. Jamie O’Dwyer, Roberto Aiello and Claire Walsh gave us an inside look at what it’s like to work at Zendesk and the importance of fun, passion and humour.