Adobe shuts Connectusers.com forum as it probes security breach

15 Nov 2012

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The message on the the Connectusers.com forum site

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Software maker Adobe has pulled its Connectusers.com forum database offline as it investigates a security breach that exposed password information about users of its conferencing technology.

“At this point of our investigation, it appears that the Connectusers.com forum site was compromised by an unauthorised third party,” the Adobe Connect Blog stated.

“It does not appear that any other Adobe services, including the Adobe Connect conferencing service itself, were impacted.”

Adobe has also said it is working to restore forum services as soon as possible and is resetting passwords of Connectusers.com forum members who have been affected by the breach, which first came to light late Tuesday.

“(We) will reach out to those members with instructions on how to set up new passwords once the forum services are restored,” Adobe said in the blog post.

“We sincerely apologise for the inconvenience this may cause to our forum members. Your security is of critical importance to us, and we appreciate your patience as we work towards restoring Connectusers.com forum services.”

Adobe has also issued an online security reminder.

“One of the best ways to protect yourself online is to follow password best practices and use different login credentials across different websites and services.”

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Tina held senior editorial positions at daily newspapers in Ottawa and Toronto

editorial@siliconrepublic.com