IDC names Ricoh top managed print services player

10 Jun 2010

Digital office provider Ricoh has been listed as a leading managed print services provider in the 2010 MarketScape MPS report by IDC.

Ricoh received high scores for its successful managed document services (MDS) offerings and combined strengths in the MPS market.

“Together, Ricoh and IKON bring an overall strategic road map and current functional capabilities that reflect a deep understanding and well- thought out set of offerings to help position Ricoh and IKON for success now and into the future,” said Michael Orasin, research manager at IDC. 

“Additionally, Ricoh’s formalised change management component of its MPS services is a unique differentiator for the company.”

Ricoh and IKON have developed a managed document services platform that brings together industry-leading expertise, technology and tools to optimise enterprise-wide document output and business processes, with a focus on change management, environmental sustainability and continuous improvement. 

“Ricoh is proud of this industry recognition as a leader in delivering managed print services,” said Alan Mason, managing director, Ricoh Ireland.

“Now is the time for Irish businesses to change the way they view their document operations and Ricoh is ideally suited to provide the support needed to increase productivity and profitability,” Mason said.

Photo: Alan Mason, managing director, Ricoh Ireland

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years