MJ Flood has announced a managed print services deal with insurance service provider Glennon.
The companies have signed a five-year contract – in a deal that is estimated at €200,000 – which sees MJ Flood refreshing the organisation’s printing and imaging devices, delivering colour capability as well as multifunction copy, print, scan and fax resources to the organisation’s 80 staff members.
According to the company, the device refresh has boosted customer service and helped to streamline back-end business processes, resulting in more efficient document handling.
“Like many organisations in this sector, our key challenges centre on reducing costs and adhering to regulatory requirements,” explains Donal Cronin, IT manager with Glennon.
Negating the need for capital investment
“We ticked all the boxes. The managed services deal negates the need for capital investment. It includes parts, labour, consumables, servicing and maintenance and gives us full predictability of costs into the future.
“The model is a good fit for our business.”
The migration to the new print environment was seamless with all pre-configuration work completed in advance in the MJ Flood Workshop, prior to delivery. Staff IP addresses, user permissions and server shares were migrated from the old to the new. The project was completed overnight with no business disruption and staff arrived next morning to new multi-function devices with the same permissions and server shares they had previously.