Irish outsourcing and software provider Percana has secured a deal with life and pensions firm British Friendly to provide a web-enabled system to manage income protection, online quotes, policy serving and more.
British Friendly and its affiliates will utilise the web-enablement capabilities of Percana’s solution to provide an end-to-end online processing facility for IFAs that is user friendly and highly efficient.
The new service will be rolled out in Q1 of 2011 and is central to British Friendly’s plans to significantly grow its business. The rollout to the IFA network through The Exchange portal is also intended to help British Friendly manage running costs, as extended services will be made available to registered IFAs.
Established in 1999, Percana Group now employs more than 250 people from its headquarters in Park West Business Park in Dublin. The Percana Group provides mission critical software, outsourcing and consultancy services to the Life and Pensions industry.
“Percana’s product strength, its in-depth business knowledge and its track record of successful implementation for Holloway and Life & Pension products provided the assurances we needed as we work to protect our members’ interests and ensure the project as a whole is a major success,” said Mark Myers, chief executive of British Friendly.
Percana’s product and service offerings are based on a fully integrated and highly automated technology solution which is used to manage a wide range of Life and Pension products efficiently, securely and cost-effectively throughout their life cycle.
Percana is a wholly owned subsidiary of International Financial Data Services, a joint venture between State Street Corporation and DST Systems, Inc.
“Building off our strong reputation in the offshore markets coupled with our ability to deliver world-class technology solutions, we are very pleased to secure our second substantial UK client,” said Eugene Larmon, CEO of Percana.
“British Friendly’s ambitions are aligned with our own and we look forward to working with them for many years to come. The Friendly Societies are of great interest to us and our IFDS colleagues in the UK,” Larmon said.