PSNI extends stg£34m managed services contract with Fujitsu

20 Jul 2011

The Police Service of Northern Ireland has granted a three-year extension worth stg£19m to Fujitsu’s ICT Managed Services division, the company said today.

The initial five-year, £34m contract was signed in 2008 and saw the PSNI reduce the complexity of its service management by consolidating its existing, multiple IT service providers into a single provision by Fujitsu.

This included the PSNI’s service desk, fixed line telephony network, data networks (covering WAN and LAN), desktop and laptop computer requirements, applications hosting services, a network of static and mobile automatic number plate recognition (ANPR) cameras and a range of applications support services.

This extension takes the contract through to 2016. The new contract offers a number of benefits to the PSNI, including an additional savings of 15pc on current operational ICT costs and extended scope to cover additional applications.

24/7 on-site support desk

Fujitsu manages the maintenance and servicing of more than 9,000 PCs and laptops, which are crucial to police officers and staff performing their daily duties. It also operates a 24/7 on-site support desk, which has dramatically improved the speed with which IT queries are handled.

“The Police Service of Northern Ireland’s purpose is to make Northern Ireland safer for everyone through professional, progressive policing,” said John Tully, head of Information and Communication Services at PSNI.

“This approach requires a solid ICT infrastructure that can be relied upon in mission-critical situations, and Fujitsu’s extensive management of our services has surpassed our expectations in this respect. Fujitsu has delivered real, tangible benefits to our front-line officers and we look forward to the contract’s continued success over the next five years,” Tully said.

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years