Document management solutions provider Ricoh Ireland has won a five-year €1.2m contract to provide a managed print and document service to interntional law firm Eversheds in Dublin.
The fully outsourced service is to provide Eversheds with an integrated and future-proofed process for managing all of its documents.
Documents and access to information are a crucial element of Eversheds’ work, and the firm went to tender in Ireland, looking for a partner to upgrade its ageing print fleet and manage its document work flows. This included the provision of a new in-house print facility.
“Based on its full understanding of our business objectives and its proven expertise in managing large volumes of documents, we chose Ricoh as our long-term partner in Ireland,” said Kevin Collins, partner, Eversheds.
“Within weeks of coming on board, they have overseen the transformation of our print and document management processes.”
New document centre open
Ricoh has opened a new dedicated document centre at Eversheds’ Dublin city centre headquarters, which includes Ricoh production devices and three on-site Ricoh staff.
While Ricoh’s team will handle most managed print and document services for Eversheds, further resilience has been built-in for busy periods when documents can also be securely delivered from Ricoh’s production print facility in Park West, Dublin.
The solution also includes the installation of Ricoh multi-functional devices across all six floors in the head office.
Ricoh’s managed document service is expected to deliver significant cost, productivity and sustainability benefits for Eversheds.
“In the first year of the new deal, we’re forecasting a reduction of paper consumption by one-third from 7.5m to 5m pages, through new processes being implemented by Ricoh,” said Michael Smith, finance director, Eversheds.
“We also expect to save more than 1,000 working days per year by removing all print and copying activities from our legal team, giving them the freedom to operate more value-add activities. It will also remove the bottlenecks associated with reproducing complex legal documents and case bibles,” Smith added.
“This is particularly important for our staff as it promotes a better work/life balance and eliminates many of the late nights spent beside the copier before court the following day.”