Northern Irish software player Singularity has won a contract with NHS South of Tyne and Wear to re-engineer key business processes.
As part of its programme of operational improvements, NHS South of Tyne and Wear will initially use Singularity’s business process management (BPM) technology to redesign and automate processes used for recruiting new employees, later extending the technology to processes such as the GP Appraisal system.
Singularity’s Business Process Platform will link together the Trust’s existing computer systems and streamline how staff interact with them, significantly reducing the paperwork and manual steps required.
“We selected Singularity because of the capabilities of its technology and its deep expertise in business process improvement,” said Michael Joseph Bell of NHS South of Tyne and Wear. “We look forward to delivering real improvements to our operational processes by working with Singularity.”
Singularity was selected after a rigorous evaluation process, and the deal is the latest in a series of contracts announced recently by the software vendor in the UK.
Based in the north-east of England, the NHS South of Tyne and Wear was founded in 2007 and provides a broad range of acute and community services and works closely with primary healthcare providers. NHS South of Tyne and Wear is currently rolling out a series of initiatives to upgrade its processes and ICT support systems.
“Like NHS South of Tyne and Wear, we see continued opportunity to support the UK health sector’s drive to better services, and the new contract is one of a series of wins in the past quarter that reflect Singularity’s success in doing so,” said Padraig Canavan, CEO of Singularity.
Singularity, which creates business process management and workflow software, employs 240 staff and offices in Derry, Belfast, New York, London, Singapore and Hyderabad.
By John Kennedy