To ‘Infinity’ and beyond

5 Oct 2010

Infinity is part of SunGard Availability Services’ (AS) sister company, SunGard Financial Systems, which provides software and IT services to institutions across the financial services industry.

Its systems support the accounting and management of more than US$25trn in invested assets, and process more than five million trades each day. Infinity provides the technology upon which their customers’ software as a service (SaaS) solutions are hosted.

SunGard AS provides enterprise-class private cloud-based infrastructure and multi-tenancy solutions to Irish and international organisations that need to ensure business viability by keeping mission-critical processes up and running. SunGard AS also provides disaster recovery services, information availability consulting services and business continuity management software.

Infinity required an infrastructure as a service (IaaS) provider that could ensure continuous uptime and the secure storage of its customers’ highly sensitive data to assist with compliance to European data regulations.

Some of Infinity’s new SaaS customers are based in Europe. As a consequence, these European customers require assurance that the Infinity platform adheres to data governance regulations, such as the EU Data Directive, which states that all European data must be stored within Europe.

Infinity recognised that, with businesses becoming increasingly concerned with the security of their outsourced data, they needed to provide their SaaS customers with a solution that would deliver greater transparency and control of data. Therefore, SunGard’s enterprise-class private cloud approach to back-end infrastructure was a very attractive proposition. Along with security and compliance, it was also important for Infinity to source a service that did not require a significant capital investment and would be cost efficient given the current financial climate.

Matching customer’s exacting standards

Given the sensitive nature of the data processed by Infinity’s financial services customers, it is essential that Infinity can verify its private cloud infrastructure’s security and resilience can match its customer’s own exacting standards. Infinity chose SunGard’s private cloud service as it offers high availability and resilient connectivity as standard.

The level of upfront investment required was another key consideration for Infinity. Not only was SunGard’s cloud offering competitively priced, its OpEx model also eradicated the need for Infinity to expend capital purchasing their own IT infrastructure and hiring additional staff. Instead, SunGard’s private cloud service supplied all the necessary hardware and a team of technical specialists, available 24 hours a day, 365 days a year, to maintain the data centre.

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