UPC warns consumers of telephone scam

1 Nov 2012

If you receive a telephone call from someone claiming to be from AAC Bank, or working on behalf of AAC Bank, telling you about a refund entitlement, don’t believe it, TV and internet provider UPC has said in a warning to consumers in Ireland.

“We are advising customers to treat all unsolicited phone calls with scepticism and not to provide any personal information to anyone over the phone or online,” UPC said in a statement.

“Anyone who receives an unsolicited call from someone claiming to be from AAC Bank should hang up. We can assure you UPC does not make these kinds of calls.

“If you have provided bank account details, or credit card details you should contact your bank immediately. In the case of your credit card you should ask that it be immediately cancelled.”

UPC added that it has contacted the Office of the Data Protection Commissioner to ensure the office is aware of this scam and it has also informed the National Consumer Agency.

“Since this is a potential fraudulent matter you may want to report it your local garda,” UPC said.

Hang up telephone image via Shutterstock

Tina Costanza was a journalist and sub-editor at Silicon Republic