CRM Fundamentals for Non-IT Senior Managers


4 Dec 2002

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9 January, 9am – 5pm

Radisson Hotel, Stillorgan Road, Blackrock

Presented by Xanthal this workshop promises to help participants understand the basics of effective customer relations management (CRM) and some of the features of the main CRM applications. Attendees will learn how to assess their CRM stategy and areas of weakness as well as how to carry out a CRM audit. Price €495. For further information contact: Anthony.Quigley@Xanthal.com or tel: 00 353 (0) 124 01316, www.xanthal.com