Apple claims iOS 10 update issue has been fixed

14 Sep 2016

Apple has said that the iOS 10 update problem that affected some users yesterday has now been resolved, but requires an update via iTunes.

The arrival of Apple’s latest mobile operating system, iOS 10, did not go as smoothly as expected, with some users claiming the update bricked their iPhone and iPad devices.

The issue appears to affect users who attempted an over-the-air update to iOS 10.

Apple has released a guide that explains how to restore your affected device.

iBrick, therefore iOS 10

The problem appears while the new iOS is installing, materialising on the black iOS loading screen. An error message appears, requesting users to plug their iOS device into a PC or a Mac and restore the device’s firmware through iTunes.

“We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability,” Apple said in a statement.

“The problem was quickly resolved and we apologise to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”

iOS image via Shutterstock

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years