Microsoft to pay woman $10,000 over Windows 10 update

28 Jun 2016

Users have been complaining of efforts to update older PCs to Windows 10

Microsoft has agreed to pay $10,000 to a woman in California after her PC was left unstable after it tried to install Windows 10 without permission.

Microsoft is aggressively pushing its Windows 10 update to users who have computers running Windows 7 and Windows 8 operating systems.

However, not all of these computers are as up-to-date as Microsoft would like to believe and moving to the new OS could be catastrophic for some machines.

In the case of Teri Goldstein, her computer had automatically tried to update from Windows 7 to Windows 10 without her permission.

Windows 10 push

According to the Seattle Times, the update is understood to have occurred in the early days of the Windows 10 rollout last year, which is interesting because, at the time, users had to upgrade via a reservation dialogue.

Goldstein took a case against Microsoft and the judge in the case ordered Microsoft to pay $10,000 compensation.

Microsoft is understood to have decided not to appeal the decision in order to avoid further legal expenses.

In recent months, users of Windows 7 software have been outraged at the sudden appearance of Windows 10 on their computers, claiming they didn’t sanction the update and have no clear option to dismiss it.

The aggressive policy has also put users in danger as many have had to move to disable updates that would also prevent timely installation of critical security updates to protect machines from malware.

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years