Nintendo has responded to some 3DS owners who say their consoles suffer from “the black screen of death” – an error which requires the player to reset their console.
A black screen appears telling the 3DS owner that an error has occurred and asks them to restart the console.
Nintendo UK told NowGamer that in order to solve the problem, users should download and install the latest system update available online.
If the problem persists, Nintendo said users should contact their Nintendo customer service centre for further assistance.
The Nintendo 3DS launched in Ireland last Friday, offering a handheld 3D gaming experience.