Samsung Galaxy Nexus hit with volume bug

21 Nov 2011

The Samsung Galaxy Nexus

The Samsung Galaxy Nexus, which was recently released in the UK, is reportedly suffering from a bug which sees the volume drop, making users miss calls, alarms and notifications.

Many early purchasers of the Ice Cream Sandwich phone have taken to the XDA developers forums and Samsung UK’s Facebook page, claiming the smartphone’s volume controls constantly keep decreasing when the phone is set to a 2G (GPRS/EDGE) data connection.

As a result, the sound on phone calls, alarms and notifications drop. Others have said a low network connection makes the volume drop occur more frequently, sometimes locking the use of the phone. A video was posted on YouTube demonstrating the issue.

It appears to only happen on phones which use 900Mhz for 2G coverage, which covers the majority of network providers in Europe.

It’s unclear at this point if this is a software or hardware issue. Samsung or Google have so far not released a statement on the matter.

The Samsung Galaxy Nexus went on sale in the UK on 17 November and will be arriving soon in Ireland.