Samsung delays Note 7 shipments amid exploding battery reports

1 Sep 2016

The news comes as a blow to Samsung which emerged from a period of decline and reported its largest profit in two years

Amid claims of exploding batteries, Samsung has delayed shipments of its latest smartphone, the Galaxy Note 7, in order to conduct additional quality control testing.

Unveiled amid much fanfare in recent weeks, Samsung’s flagship device is understood to have run into a number of snags, including reports that the battery on the device has exploded during charging.

Understandably, the Korean tech giant is halting deliveries in order to conduct thorough quality control testing.

Future Human

Local Korean news agency Yonhap has reported that deliveries to three of South Korea’s mobile phone networks – SK Telecom, KT and LG Uplus – were halted unexpectedly.

The Galaxy Note 7 is Samsung’s latest flagship device and features a new symmetrical-edge design, a water-resistant body and a new S Pen that has a smaller 0.7mm tip compared to its predecessor.

The device also comes with new biometric authentication features, including iris scanning.

It is also the first Samsung smartphone to have a USB-C connector, which is emerging as the new power and data connecting standard for phones, tablets and personal computers.

Be wary of third-party USB-C cables

However, already there have been reports of third-party cables in the wild that have been found to be non-compliant and are causing damage to devices.

This may have been the case with the Note 7 where the users could have used a non-official charger and cable.

The news is a blow for the company because it comes at a time when Samsung had just reversed a period of decline and recently reported its highest profit in two years.

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years