German enterprise software giant SAP has revealed that it is to establish a global technical support and customer centre in Galway which will result in the creation of over 350 jobs over four years.
SAP, which specialises in enterprise resource planning (ERP) software, is to lease a temporary building at an IDA business park in Galway in order to start up immediately. The company already employs 310 support staff in Citywest in Dublin.
Recruitment is already under way and 40 positions have already been filled. Tanaiste and Minister for Enterprise, Trade and Employment, Mary Harney TD, said that the investment in Galway would provide employment opportunities for people with European languages, IT skills and communications skills.
She said: “The decision by SAP to locate in Galway is very welcome news. The announcement consolidates recent successes of IDA Ireland with, on average, one new project per week being announced over the first quarter of 2003.
“The new centre will carry out important customer relations functions for existing SAP global operations and will have sole responsibility to provide technical support for the new SAP small and medium-sized business product, SAP Business One.”
According to Labour Affairs Minister Frank Fahy, over 1,000 new jobs have been created in the Galway region over the past six months.
By John Kennedy