FMI generates 24 full-time jobs with creation of FMI Respond at Dundrum head office
Charley Stoney, managing director, FMI Ltd, at FMI head office in Dundrum. Image courtesy Paul Sharp/Sharppix

FMI generates 24 full-time jobs with creation of FMI Respond at Dundrum head office

4 Feb 2013

Field sales management company FMI Ltd is branching out into specialist telesales, creating 24 full-time permanent jobs for Dublin in the process.

The outsourced sales company will now provide dedicated outbound telesales services as an extension to its field sales service from the FMI Respond call centre, which will be based in a new 2,000 sq-metre space at the firm’s head office in Dundrum.

Established in 1995, FMI Ltd currently employs 50 people at its head office and clients include Electric Ireland, Kraft Foods, Dog’s Trust, PepsiCo, Glanbia and Bulmers.

The telesales operation is intended to provide a cost-effective alternative in situations where field services are not viable and will also be available for seasonal sales activity, distribution audits and research projects.

“Being the best in the business is what drives us – that’s why we’ve doubled in size since 2007,” said managing director Charley Stoney. “FMI Respond will help build that success by offering a best-in-class facility that blends telesales and field channels. It means that current and new clients will now have the ability to keep in touch with their customers all of the time, using the cost-effective method of telesales, while still maintaining the face-to-face contact of field sales.”

The recruitment of 24 new full-time staff is key to delivering that service and interested job seekers can visit the website to find out more.

Elaine Burke
By Elaine Burke

Elaine Burke is editor of Silicon Republic, having served a few years as managing editor up to 2019. She joined in 2011 as a journalist covering gadgets, new media and tech jobs. She comes from a background in publishing and is known for being particularly pernickety when it comes to spelling and grammar – earning her the nickname, Critical Red Pen.

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