Those who join the company as part of its latest hiring spree will have the option to work from a hub or from home.
Cork-headquartered outsourced customer services provider Zevas Communications plans to create 50 jobs at its new Mitchelstown hub.
The new roles are mostly in sales and customer services, but the company is sometimes hiring for tech-focused jobs. Zevas is currently advertising for a number of remote and hybrid roles on its website.
The Mitchelstown hub marks the company’s expansion into north-east of Cork. Its headquarters are in the city, and it has other locations in Dublin and Waterford.
Zevas opened its Waterford hub in 2020, following the implementation of a hybrid working strategy in 2019. The company now allows employees to work from home or from company hubs, such as its Dungarvan hub and now its Mitchelstown hub.
Zevas provides sales, customer experience, tech support and content moderation services to companies in a range of industries including telecoms, financial services, digital media and utilities. It is a specialist in go-to-market design, outbound sales and inbound customer service management.
It provides support in more than 20 languages to clients across EMEA, APAC and North America, with customers including PayPal, Twitter, Google, CIE Tours and Unicef, among others.
John O’Sullivan, COO at Zevas Communications, said that the company chose Mitchelstown as the location for its new hub as it is in a “central and accessible part of the country” with a “vibrant and skilled workforce within its hinterland”.
“We were particularly impressed with the site we found here in Mitchelstown,” he added, saying that it is well positioned to potentially accommodate more staff in the future.
“It is state of the art and required very little work to get it up and running. That’s why we have started recruiting already. Even though all restrictions have been lifted, we will continue to offer our hybrid model for staff. That said, we are ready for staff to enter and work from the Mitchelstown hub immediately.”
O’Sullivan said that Zevas would provide as much assistance as it can to enable its workforce to work from home or the office. He thanked Government agency Enterprise Ireland for the assistance it has provided to the company as it expanded over the past few years.
In 2016, Zevas announced plans to hire 40 new staff for its Cork and Dublin offices. The company now employs more than 150 people.
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