DocuSign sets up EMEA office in Dublin with 100 new sales and technical support roles

24 Mar 2015

E-signature solution specialist DocuSign is looking to hire 100 people in Dublin over the next few years, with everything from sales, operating staff and technical engineers in demand.

Following growth in the adoption of its digital transaction management (DTM) platform, DocuSign’s Dublin set-up will provide “local sales and technical support” to the company’s business, with a strong push for multilingual staff one of the more pressing issues.

Currently employing six people in Dublin, the company is looking for a new site to accommodate it’s soon-to-grow staff numbers, with the full hiring drive expected to take 3-4 years.

“We are rapidly expanding, in the next few months we will be significantly hiring,” explains Saul Whitton, the company’s EMEA recruitment director who will be based in Dublin along with Ronan Copeland (vice president of commercial sales) and Eoin Hinchy (director of cyber security).

Some of the 100 jobs will be sales and account roles, with a push for multilingual workers understandable when you consider they will be dealing with customers in the UK, Germany, the Nordics, Benelux and South Europe.

Technical support and engineering jobs

“We’re looking for technical support staff as well,” says Whitton. "Tier 1 and tier 2 staff. They will be resolving technical issues for our customers. There will be operational staff, too, as sales support, administration and revenue operations will be needed."

Whitton will also be hiring technical engineering staff, with a preference for those with a background in cloud applications. People with a strong understanding of technology, and maybe some programming as well.

DocuSign helps businesses go fully digital by automating manual, paper-based processes, with its DTM platform and eSignature solution well regarded for its safe and reliable service, but hiring 100 people in Dublin isn’t as easy as waving your hand in the air and calling out for talent.

This isn’t something that Whitton is worried about, though, confident that Ireland has the right labour pool to pick from.

“I’m very confident that we can attract the talent within the local market,” says Whitton. “The reason we came to Dublin was for talent. Dublin is the cloud capital of Europe. It’s mobile friendly, internet friendly, with very capable people who are highly educated.

“I’m looking for people who want to build an operation and be part of a transformational company. We are transformational, we are at the heart of our customers’ business. And at the end for the day, is it all about work? No, it has to be fun. DocuSign is challenging and innovative, but above all it’s a fun place to be.”

Interview queue image, via Shutterstock

Gordon Hunt
By Gordon Hunt

Gordon joined Silicon Republic in October 2014 as a journalist. Unafraid of heights or spiders, Gordon spends most of his time avoiding conversations about music, appreciating even the least creative pun and rueing the day he panicked when meeting Paul McGrath. His favourite thing on the internet remains the ‘Random Article’ link on Wikipedia.

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