IT firm Ipswitch is opening up its EMEA HQ in Galway, with 60 jobs to be created over the next five years, with this number representing a major chunk of its global workforce.
With offices all over the world, Ipswitch’s new office in Galway will see staff in R&D, sales and technical support sought, with the entire EMEA region to be dealt with from the west of Ireland.
For those unaware, Ipswitch works with monitoring and security software, with a global customer reach of more than 150 countries. Galway will essentially manage the company’s other European hub, which is a R&D centre in Germany.
Rich Welch, the company’s EVP of customer satisfaction, said “radically improved post-sales support” will be key to the Galway facility’s business plan, saying a dedicated senior team “in the heart of Europe” will give his company an overwhelming advantage.
Ipswitch’s IT management software aims to give people greater control over their IT operations, with the company claiming its software is “staggeringly flexible and simple to deploy”.
Its information security and managed file transfer solutions enable secure, automated and compliant business transactions and file transfers.
“We are very excited to take this next step in our company’s growth by creating a full-service Ipswitch office in Europe,” said Diane Albano, chief revenue officer of Ipswitch.
“From this headquarters and with all the crucial necessary functions including sales, R&D and post-sales services, we will increase the competitive advantage for both our partners and Ipswitch, and, most importantly, we will develop a better understanding and higher degree of support for our most valuable asset: our customers.”
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