Cloud commerce platform for SMEs Shopify is to establish a new customer services operation in Galway that will hire 50 people throughout the west of Ireland region to work remotely.
Shopify, which is headquartered in Ottawa, Canada, is looking to hire up to 50 people, or what it calls “gurus”, by early 2016, who can work remotely throughout the Galway region .
The new operations will allow the company to better serve their international merchants across any time zone.
“Our 24/7 customer support has become one of the most valuable services that we offer to our merchants,” said Roy Sunstrum, director of customer support for Shopify.
“By hiring Remote Gurus in Ireland, we can ensure that merchants around the globe, in any time zone, will have access to one-on-one support from one of our commerce experts. Ireland has become a major tech hub and the level of talent is what really drew us to the region.”
Shopify has more than 600 employees and currently powers more than 165,000 stores in approximately 150 countries.
The west is connected
“Today’s announcement that Shopify is opening operations in Galway and looking to hire up to 50 positions by 2016 is a great boost for the west, and a further great example of what is possible right across the country in this sector,” Jobs Minister Richard Bruton TD said.
The creation of home-working jobs in the west of Ireland is an indication of just how vital access to broadband will be for future workers in Ireland.
“Home working offers an opportunity to provide an additional source of untapped skills for our client companies as well as providing regional employment opportunities in locations which find it challenging to attract investment,” Martin Shanahan, chief executive of the IDA, added.
Galway in the clouds image via Shutterstock